Welcome to General Stepney Handyman E1And, finally, I promised to write you a reference, so here it is: “I have known Sandor for about a year now and he is the first person I turn to whenever I need anything doing on my house. It is not overstating things to say that he is the most conscientious worker I have ever employed. He is a highly skilled tradesperson and has a very personable manner. I am not one for faint praise but I simply have no hesitation whatsoever in recommending him to you.” Dr. Paul Dolan, London E3.
See you Monday
Best wishes, Paul
19. May 2008 London
Generalis Handyman provides the best in home improvement and maintenance services, acting as a one stop shop for a variety of services at a fraction of the price of traditional skilled tradesmen. Handyman Stepney is capable of completing 95% of requests, including electrical work, decorating, garden maintenance and carpentry! Our friendly handymen are all skilled in a variety of jobs from electrical work to plumbing and decorating- As well as offering a general handyman service, we also do decorating, hardwood flooring, carpentry, gardening and electrical work. General Stepney Handyman E1 is also brilliant at plumbing, plastering and tiling. Our multi-skilled workmen offer the perfect solution for those moving house. We can complete most of the jobs offered by skilled tradesman, and at a fraction of the price. So you can welcome just one workman into your house rather than several! Our handymen are extremely meticulous when it comes to the finer details and will endeavour to meet your approval in every instance. However, if you are not completely satisfied with the work completed, we’ll return and resolve any problems free of charge, in keeping with our ‘satisfaction guarantee’ policy. Corporate General Stepney Handyman is happy to complete jobs in office environments.
Rates
Generalis Handyman works on an appointment basis in order to ensure all our handymen are as punctual as possible.
Break down of pricing:
We provide a simple, comprehensive price plan. It is usually possible to make an approximate quote during a telephone consultation, or via email, prior to beginning the work. A more precise quote can be made on our arrival.
Hourly rate:
Minimum booking time of 1 hours. Since we offer such a wide variety of skills, most people find it easy to put a list of household jobs together for us in order to fill at least 1 hours.
Daily rate:
Our daily rate is per day including tax, per workman and equates to 7 hours work. We work from 8am-6pm.
Fixed price quotes:
In addition to our daily and hourly rate, we also offer a fixed price quote for larger jobs that may take several days or weeks. This must be confirmed in writing prior to commencement of the work. Your tradesmen will confirm the fixed price once the site has been visited and the work formerly assessed in person.
In this industry there are often unforeseen complications. Any extra expenses will be discussed as soon as they come to light. We will endeavour to do this as soon as possible and give you the opportunity to make a decision as to what to do next. At this point, you can decide to continue using our services or end the agreement and simply pay us for the hours completed.
Emergency Call- outs (before 8pm):
appointments can only be confirmed via email, as we need your name, address and contact number. We ask for a minimum of 2 hours work
Emergency Call- outs (after 8pm):
appointments can only be confirmed via email, as we need your name, address and contact number. We ask for a minimum of 2 hours work- charged at £40 per hour. We don’t ask for a call out charge unless we find on arrival that we can’t do anything that night. In this instance, we charge a flat fee of £80.
We also charge any expenses back to the client- such as the congestion charge and parking costs.
We have £2m liability insurance, which covers our customers against potential accidents or damage to property, so you can simply relax and let us get on with the work.
Methods of payment:
You can pay by either cash or bank transfer, or we accept most major of credit/debit cards.
Booking an appointment:
For same day bookings, you can contact us by phone between the times of 8am and 8am. These bookings are only valid for the same day, but are not confirmed until we receive an email from you containing your personal details. However, you must also email us your details in writing.
For all other bookings, we require at least 2 days notice,but sometime we able to do same day. In both cases, please email us the following details (no text/ SMS, please):
- Full name
- Address, including postcode
- Contact telephone number
- A detailed description of the work required*
These details will not be passed on to any third parties without your prior consent.
Or you can use our Online Booking and you will get 5% off from your finaly bill.Or if you do in the first time at last 3 days work , you entered our 10% discount , so can bee 15% discount in total.But if you doThis apply for the handyman rate, not for the material and any expenses
But is you are a returning costumer withim 45 day discount can bee up to 15% off
Two options:
1. ) You can hire us to complete the work and then purchase any materials required yourself
2. ) We can purchase the necessary materials. If you decide to take this route, we will simply charge you for the items themselves and the time it takes us to purchase them (at a rate of £25 per hour).
If you are looking to save money, it may be best to choose option 1. )
Smaller items, such as filler, screws and raw plugs are provided free of charge.
We accept both cash and cheques- please present a valid guarantee card when paying by cheque.
Congestion charges and parking are charged back to the client.
Skip Hire*
Skips are often required for larger jobs. Please do ask us if you would like us to organise this (at a cost of £250 per skip). Alternatively, you can dispose of any larger waste materials yourself.
*When hiring a skip it is necessary to obtain an agreement with your local council.
For your peace of mind
In the unlikely event that you are not completely satisfied with any aspect of the work done, we will return and rectify any areas of dissatisfaction, at no extra cost.
Our Pricing
We offer affordable and comprehensive prices with no hidden extras. We work at a fixed rate per hour. Our daily rate is per day, *per workman
*some bigger jobs may require more than one workman.
Unlike many tradesmen, we don’t ask for a call out charge and we don’t expect you to pay our travel expenses.
In the majority of cases it is possible to make an accurate assessment of the work required during a telephone consultation. We work on a minimum service time of 1 hours, so you may wish to provide us with a list of small household jobs in order to make the most of our time.
We pride ourselves on our impeccable reputation when it comes to customer satisfaction. So if, for any reason you are not entirely happy with any aspect of the work done, we will return and endeavor to put things right, at no extra expense to you.
4. Daily Rates
a.) The daily rate equates to seven hours work and will be applied unless a
fixed price quotation has been agreed in advance. Any costs incurred in the
form of materials or expenses, will also be charged back to the client.
5. Booking our time
a.) If you wish to book a days work, at either a fixed/ daily rate, you have two
options:
b.) Book by phone between 8am- 8am . Booked work only valid same
day. But still you have to send by via Email ( 5.c )
c.) Send us your booking time in writing (via Email, not text message) at
least 2 days prior to the date the work is to be carried out, including the
following details:
- *Full name
- *Full address (house number, street name, post code)
- *Contact phone number
- Work you want carried out.
d.) *Personal details will be (completely ) safe with us and won't be passed on to
any third party unless we receive prior written consent.
Or you can use our Online Booking and you will get 5% off from your finaly bill.Or if you do in the first time at last 3 days work , you entered our 10% discount , so can bee 15% discount in total.But if you doThis apply for the handyman rate, not for the material and any expenses
But is you are a returning costumer withim 45 day discount can bee up to 15% off
Look our Privacy Policy , Terms and Conditions. liability insurance to give our clients a greater sense of security.
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Purchasing materials:
When it comes to purchasing materials for the work you require to have undertaken. You have two options:
- you can purchase it yourself, on our recommendations (the cheaper option)
- We can purchase it for you at a cost of £25 per hour in addition to the cost of the materials themselves
Cancellation Policy
When cancelling an appointment, please provide as much notice as possible. A cancellation fee of £50 will be charged if notification is received less than 24 hours prior to the work being carried out.
Terms and conditions:
Invoices will be issued in person, on the day of completion and must be paid
within 5 days.
Overdue accounts and late payers will be liable to late payment charges at
10% per moth of the total bill. Additionally, an administration charge of £65.00 per moth
until the date of payment sucses.
"Generalis Handyman” is entitled to employ the services of solicitors and/or collection agencies to recover all reasonable expenses incurred, in the event that
payment is not received within 5 days of the invoice issue date.
Making a Complaint
If you experience any problems, whatsoever, following our appointment, please contact us immediately. Even if the problem isn’t a direct result of our work, you should still have it assessed as a matter of urgency, as it may cause structural damage to your property.
In the unlikely event that you aren’t completely satisfied with the work completed by one of our handymen, we will endeavour to return and fix the problem completely free of charge as soon as possible.
All returning customers should contact us on 07908478278 and provide your reference number, so that we can find you on our system and then help you as promptly as possible.
Your reference number can be found on your invoice or your booking.
For general enquiries please contact Sandor: 07908 478 278
| Who We are | | Education |  Generalis Handyman offers a well qualified and friendly team of handymen with several years experience in plumbing, painting, decorating, gardening, tiling, carpentry and electrical work. We don’t ask for a call out charge. We simply charge you for the time it takes to complete your list of tasks. There’s no need to spend all day waiting for your handyman to arrive, we operate on an appointment basis in order to ensure that we are as punctual as possible. In the unlikely event that we are running slightly late, we will always call to inform you.
All our men undergo extensive security and background checks to ensure that you are letting the most reliable and honest handymen into your homes.
We always endeavour to leave you property as clean and tidy as it was when we arrived, by putting down dust sheets and cleaning up after ourselves. We operate with a customer satisfaction guarantee, which means that if you are not completely happy with our work, we will return and amend any problems absolutely free of charge. | | Company Director
Sandor Gujas
· Country: Hungary · 1998-2003 Vedres István Vocational Secondary School for the Construction Industry, Szeged, specialising in Architectural Engineering. Technician's qualification: June 2003 · 1998-2001 Vedres István Vocational Secondary School for the Construction Industry, Szeged. Vocational Secondary School Certificate of Final Examination: June 2002 · 1988-1991 Industrial Skilled Worker's Training School No. 624, Szeged. Joiner (building joiner) Skilled Worker's Examination: October 1991 | | | | | Commonly Asked Questions
What is your geographical reach?
GeneralisHandyman.com is a London based maintenance, repair and improvement service, offering a full range of services; including electrical work, joinery, plumbing, garden maintenance and decorating.
We operate throughout the London and the surrounding areas.
We offer a range of maintenance, repair and improvement services. We usually work on small to medium sized jobs, with completion times ranging from anything between 2 hours and 2 weeks.
Our working hours are 8am to 6pm, Monday to Sunday. We are contactable from 8am to 8pm, 7 days a week, however you may find are services are slightly limited during weekends and evenings.
We are generally able to make a fairly accurate estimate of the time a job is likely to take over the phone and will be able to quote you a price for the work before making an appointment.
We work at a fixed rate per hour, per workman. Our daily rate per day, per workman. Unlike many tradesmen we don’t charge a call out charge and we don’t ask you to pay our travel expenses.
We accept both cash and cheques, but we ask that you present a valid guarantee card when paying by check.
This is a very rare occurrence. Punctuality is one of our main priorities. However, in the event that we are running late, we will contact you and keep you informed.
Absolutely; we have public liability insurance of £1m.
Clients often purely use our labour services, but we are more than willing to purchase any materials that may be necessary to complete the job. We will simply charge you for the items themselves and the time it takes us to purchase them. Smaller items, such as filler, screws and raw plugs are always kept in our tool box, so there is no need to provide these your self.
This largely depends on our availability. It could be anything from a few days to 2 week.
Customer satisfaction is our highest priority. Our workmen are highly skilled and always meticulous when it comes to attention to detail. However, if you are not completely satisfied, we will do our best to put things right as soon as possible and free of charge.
If you are a returning customer and wish to speak to us regarding any work carried out, please call 07908478278 this number if you are a returning customer, as the operator will not be able to help you if we don’t have your details on our system.
Please ensure that you have your reference number ready , so that we can identify you and make the necessary arrangements as quickly and easily as possible (this can be found on your invoice or your booking).
If you are not a returning customer and simply need to make an enquiry, please contact Sandor on: 07908 478278
After an extensive background check, our men are chosen for their range of expertise, positive attitude, experience and attention to detail. We endeavour to deliver impeccable customer service, whilst instilling trust and a sense of security. All our men wear company uniform and clearly display security identification.
If you would like to enquire about a quote or book our services, please do fill out the contact form below. Please give as much detail as possible, including the following details
- Your full name
- Address (including post code)
- Phone number
- The day and time you would like us to visit
- The nature of the work desired. Please do attach pictures of the work, if possible. This will give us a better idea of what is required when making a quote and will help us estimate the time necessary to complete the job. General Stepney Handyman E1 E1 Handyman Stepney
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